Join Our Team

Careers at M6 Technologies 

At M6 Technologies, you will be part of a security-focused IT solutions team serving businesses throughout the Pittsburgh region and surrounding areas.

Working with us means joining a collaborative environment where your contributions are visible, valued, and directly tied to client success. We offer the opportunity to engage in a wide range of managed IT services and security-focused projects, with the support and trust needed to develop your skills and advance your career.

If you are seeking a role where you can grow professionally while working alongside a dedicated and knowledgeable team, we invite you to send your resume to: careers@m6technologiesinc.com

Open Positions:

Network Technician (Tier 1 / Tier 2 / Tier 3)

We’re looking for technicians who take pride in solving problems, communicating clearly, and keeping systems stable and secure for our clients.

This role is all about delivering reliable technical support while working as part of a team that values documentation, accountability, and continuous improvement.

What you’ll do:

  • Diagnose and resolve technical issues across client systems and networks
  • Support system stability, security, and performance
  • Document work clearly so others can pick up where you left off
  • Collaborate with teammates and escalate issues when needed
  • Contribute to a strong client experience through clear communication

How the tiers work:

Tier 1

  • Focus on foundational troubleshooting and support tasks
  • Follow established processes and documentation
  • Build confidence through consistent execution and strong documentation habits

Tier 2

  • Handle more complex and recurring issues
  • Use judgment to expand beyond standard solutions when needed
  • Work with vendors and external resources
  • Support and guide Tier 1 technicians

Tier 3

  • Lead on complex, high-impact technical issues
  • Handle advanced troubleshooting and system recovery
  • Drive improvements in systems, processes, and performance
  • Mentor team members and strengthen overall team capability

What success looks like:

  • Tickets are worked, updated, and clearly documented
  • Issues are escalated appropriately to reduce risk and downtime
  • Communication is clear, calm, and professional
  • Team members support each other and share knowledge

We’re not just looking for people who can fix problems. We’re looking for people who can make the team better while doing it.

If that sounds like you, lets talk!